Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what you think? This page explains the best way to reach us and what happens once your message lands in our inbox.
The Best Way to Reach Us
Email is our main channel and the quickest way to get a proper answer. We read every message that comes in and try to reply within a couple of working days. Send your note to [email protected].
If you can, tell us what your enquiry is about in the subject line — a review query, a correction, general feedback, or something else. It helps us get your message to the right person faster instead of it sitting in a general queue.
What We Can Help With
We cover casinos not on Gamstop, including reviews, bonus comparisons, payment methods and how the sites we list are rated. Here are the enquiries we hear most often:
- Review and ranking questions — Want to know why a brand sits where it does, or how a particular welcome offer works? Ask us and we'll point you to the detail.
- Corrections — Bonus terms, wagering conditions and site details change. If something on our list of non-Gamstop casinos looks out of date, tell us and we'll check it against the current offer.
- General feedback — Thoughts on the site, ideas for content we haven't covered, or anything else you'd like to see from us.
- Advertising and partnership enquiries — If you represent a casino brand and want to discuss a listing, introduce yourself and outline what you have in mind. Being featured does not affect how a site is rated — our rankings are based on our own review criteria, not commercial arrangements.
- Gambling concerns — If you or someone you know is worried about their gambling, let us know in your message and we can point you towards independent support organisations. We're not a support service ourselves, but we take this seriously and won't ignore it.
What to Expect After You Write to Us
A real person reads and answers every message — there's no automated reply standing in for a proper response. Our usual turnaround is a couple of working days, though it can run a little longer at busier times. If your question needs more digging, we'll say so rather than leave you waiting without an update.
Before You Get in Touch
A few things are worth checking first, since they answer most of the questions we receive:
- Bonus terms, minimum deposits and wagering requirements sit alongside each offer on our best non-Gamstop casinos page — the details there are the most current we have.
- Individual casino sites are the only place to confirm live account issues, deposits, withdrawals or verification status. We review these operators; we don't manage their accounts or payments.
- All the sites we cover are for players aged 18 and over. If you've self-excluded through Gamstop, that's a personal decision worth thinking through carefully — we're not in a position to give account-specific advice on that by email.
Keeping Our Content Accurate
Casino offers, licensing details and payment options change regularly, and reader feedback is one of the ways we catch things that need updating. If something we've published looks wrong, dated, or doesn't match what you've experienced on a site, we genuinely want to hear about it. Thanks for taking the time to reach out — we'll get back to you.